TERMS AND CONDITIONS

Website Editor: Michelle MOUTYMBO, N-GO Translate and Education, 6269HA, The Netherlands. KVK NUMBER 76488470 – N° VAT: NL0060471561

Contact details: 

Phone: +31 6 34 890 998

E-mail address : info@ngotranslate-edu.com OR ngotranslateduc@gmail.com 

Publishing director: Michelle MOUTYMBO

Web host: SAS OVH, 2 Rue Kellermann 59100 Roubaix (France). 

Phone: +33 (0)9 72 10 10 07 

Presentation of the website

The N-GO TRANSLATE website (“The Website” https://ngotranslate-edu.com/ ) presents the following services : 

  • Translation, revision, proofreading.
  • Language courses (English, French and Dutch).
  • Writing (transcription, subtitling, articles…).
  • Community management.

These terms of use are a contract. Any user who visits the website accepts these terms by continuing to browse. They frame the relations between the Website and its users. All visitors agree to read and respect the rules. The website editor reserves the right to make changes to these, it is up to the user to read the terms of use in force when he/she connects to the website.  

Website access rules

Access and use of the website imply acceptance and compliance with these terms of use, whatever the technical means of access and the terminals used. Access and use of the website are reserved exclusively for adults.

These terms apply to any variation or extension of the site on existing or future social and / or community networks.

The website is technically accessible 24 hours a day, 7 days a week, but the website editor may suspend, limit or interrupt access to update, modify its content or any other action necessary for the proper functioning of the website.

For the good management, the website editor may also:

  • Suspend, interrupt or limit or reserve access to the website to a specific category of users.
  • Delete any information that could disrupt its operation or that contravenes national or international laws, or the rules of Netiquette.

On-site services

Access to the services offered by the website is done by sending a transactional message via the website’s contact area, by email, telephone or via WhatsApp to the numbers indicated in the legal notices above.

Requests will be subject to quotes and users are informed that they have 14 open days to renounce a previously accepted quote.

Payment information’s

No payment is made directly on the website. Credit card and other payment transactions will be made either by bank transfer, PayPal or iDeal which are online payment stream. All online payments will be made in accordance with the data security standard of the payment card industry.

Responsibility of the website editor

The website editor is responsible for the content that she has edited. However, she is not responsible for:

– In the event of problems or technical, computer failures or compatibility of the website with any hardware or software.

– Direct or indirect, material or immaterial, foreseeable or unpredictable damage resulting from the use or difficulties of using the website or its services.

– Characteristics specific to the Internet (lack of reliability and lack of security of information).

– Illegal content or activities using its website without his having duly become aware and the Laws relating to the protection of personal data.

Users responsibility

The users are responsible for the protection of their devices and their data, the use that they make of the website or its services and in case of non-compliance with these Terms.

Data protection

N-GO TRANSLATE AND EDUCATION attaches importance to the protection of users’ personal data.

Private data, or personal information, is any information about an individual that can be used to identify them.

The website collects Identity Data which includes the first name, last name, surname or nickname and user email or similar identifier. During interactions via social networks, the username may be part of the data collected. Contact Data includes the email address. This data is collected when via the website contact form, by phone, email, or social network. The website does not collect sensitive information (race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, union membership, information relating to user’s health, genetic or biometric data), or information relating to criminal offenses or convictions.

Michelle MOUTYMBO is data controller. She will keep all the data collected in the website’s computer systems under reasonable security conditions if the contractual relationship continues and the accounting and tax data for 7 years according to Dutch law. The data controller undertakes to protect the personal data collected, not to transmit it to third parties without the user having been informed of it and to respect the purposes for which this data has been collected

 
The personal data collected will be used in accordance with the law and mainly for the purpose of responding to user requests and providing the requested services; during anti-fraud checks during the payment process, to meet legal or regulatory obligations and for customer follow-up. Personal data is not transmitted to any third party and is only processed by the website editor. She will personally take care of responding to requests related to the exercise of your rights.

The data of users of the website are hosted in a data center located in France.

The site has an SSL certificate (“Secure Socket Layer” Certificate) to guarantee that the information and data transfer passing through the site are secure. In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this results in disproportionate formalities, costs and procedures. If the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.

In accordance with the regulations concerning the processing of personal data, users on site have the following rights: information, access, rectification, erasure; limitation of processing; data portability; opposition.

To exercise one of the rights listed above, contact by email while specifying the subject of your request to: info@ngotranslate-edu.com

The user also has the right to seize a judge or the competent supervisory authority if his request remains unanswered, or if he wishes to contest a decision.

Access to personal data is free. Additional information may be requested in order to provide a faster response.

Cookies

“Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile for the purpose of personalizing the services we offer.

The website contains session cookies necessary for the operation of the website. These disappear at the end of the browsing session or expire after 24 hours. They therefore do not require any specific consent from users.

For notifications or opinions concerning the policy on personal data you can send an email to the data controller.

Intellectual property

The representation, reproduction, adaptation or partial or total exploitation of the content, registered trademarks and services offered by the site, by any process whatsoever, without the express prior written authorization of the website editor, is strictly prohibited and may be subject to constitute an infringement except the elements designated as free of rights on the website.

Access to the website does not constitute recognition of a right and, in general, does not confer any intellectual property right relating to an element of the website, which remains the exclusive property of the website editor.

It is strictly forbidden for any user to enter data on the website which would modify, or which could modify its content or appearance.

Complaints and notifications

Any notification or complaint concerning these terms of use and the legal notices must be made sending an email to info@ngotranslate-edu.com , specifying the contact details, surname and first name of the notifier, as well as the subject of the notice.

It may be found throughout the Website and the Services offered, and to a limited extent, inaccuracies or errors, or information that disagrees with the Terms and conditions or legal notices. It is possible that unauthorized modifications are made by third parties on the Site or on related Services (social networks, etc.). In the event that such a situation escapes us, any user can contact the Site Editor by email (info@ngotranslate-edu.com), with if possible a description of the error and the location (link).

Hypertext links

The Site may include hypertext links to other sites.

The Website editor cannot be held responsible for any damage or loss, proven or alleged, resulting from or in connection with the use or the fact of having read the content, advertisements, products or services available on these external sites or sources. Likewise, the responsibility of the Website editor of this Site cannot be engaged if the visit to one of these sites caused harm to the user.

If, despite the efforts of the Website editor, one of the hypertext links on the website pointed to a website or an Internet source whose content was, or appeared to not comply with the requirements of the law, the user  undertakes to  contact immediately the Publishing director in order to communicate the address of the pages of the third-party site in question.

Any substantial modification of these Terms and Conditions will be notified by push notification during a new visit to the site.

**LANGUAGES

The present Terms are written in French and in English.  If the two versions differ, only the French version shall prevail.

Last update: 08/04/2020